SWISS FX Satisfaction Guarantee

Our mission at SWISS FX is to offer our customers the highest quality CBD products. In doing so, we want to give as many people as possible access to the benefits of CBD. Fairness, honesty and naturalness are our values that are lived out every day in the company and in our dealings with our customers.

We stand for the quality of our products, which is also reflected in the thousands of regular customers of SWISS FX.

However, if you are not satisfied with a SWISS FX product, you can use our satisfaction guarantee.

How does the SWISS FX satisfaction guarantee work?

If a SWISS FX product does not meet your expectations, you can return it within 30 days of purchase. This gives you the opportunity to exchange the product or have the purchase price refunded.

The following requirements must be met:

  • You have used the product regularly for a period of at least 2 weeks.
  • You had realistic expectations of the product that were not met
  • You meet the conditions stated in our return form.

    To claim the satisfaction guarantee, please fill in the following form and send it by email to

    Click here to download the form.

    After sending the email to us, you will receive a reply from us within 5 days.

    Contact us if you have any questions:

    Please contact our customer service team with any questions. We look forward to hearing from you!

    +44-20 8068 5722 (Mon. - Fri.: 9 am - 6 pm)